Moderation
Policy
Last updated: January 2025
Our Commitment to Quality
Reputop enforces strict moderation policies to ensure content integrity and maintain a trustworthy platform for both service providers and users.
Community Rules
Prohibited Content
- Hate speech, harassment, or discriminatory content
- Impersonation of businesses or individuals
- Fraudulent business information or fake reviews
- Spam or promotional content unrelated to services
Encouraged Behavior
- Honest, constructive feedback about services
- Respectful communication in all interactions
- Accurate business information submissions
- Civil discussion in community threads
Enforcement
Our moderation system combines automated detection with human review to maintain platform quality:
Automated Detection
Suspicious content is automatically flagged for review using advanced AI systems.
Human Review
Flagged content is reviewed by our moderation team for final decisions.
Transparency
Moderation actions and user behavior labels are transparent and clearly indicated on the platform.
Reviews and Verification
To maintain the integrity of our reputation system:
- Only verified reviews affect reputation scores
- Proof of service may be requested for review validation
- Businesses cannot directly manipulate their scores
- All ranking changes are based on transparent algorithms
Appeals Process
If you believe content has been incorrectly moderated or removed, you can appeal our decision:
Email: moderation@reputop.com
Include details about the content in question and why you believe the moderation action was incorrect.
Questions About Moderation?
For questions about our moderation policies or to report content that violates our guidelines:
Email: moderation@reputop.com
Subject Line: Moderation Policy Inquiry